✨Terms And Conditions✨
- Please be reminded we strictly have a no cancellation policy.
- Personalized cases will be processed with a 2-3 weeks lead time.
- You may change your iPhone model but NOT THE ITEM (color/design/etc). Just send us a message via Instagram/email us with your confirmation number and details within (only) 3 hours after your order has been made.
- Buyer will shoulder delivery fee/shipping fee (unless there is a free shipping/delivery promo)
- Payment is NON REFUNDABLE. If you submit the order and decide not to proceed with your order you will be BLOCKED.
- We have a no return and refund policy UNLESS we made the mistake of sending you the wrong/destroyed item. Please be sure to check if your unit is correct before putting an order in.
- We are not liable to replace your product or refund you if you happen to purchase the wrong unit for your phone. Replacing of product or refunding will only take place if we send the wrong unit or a destroyed item.
- We can not fully refund or exchange products bought during any sales or promotions.
- We have every right to not serve a customer.
Shipping Disclaimer: We are not liable for any delays and lost or damaged parcels. It is out of our control once the parcel is handed to the courier for shipping. To avoid delays and lost parcels please make sure the delivery details (name, address, and number) are complete and CORRECT. Thank you